We bought our house 18 years ago.
Scott, our realtor, has hand-delivered a Julian Apple Pie to our doorstep every year since.
(Ok, we missed out the November we lived in China and the November we lived in London and the year he gave out copies of his published book but even with those exceptions that still adds up to a lot of pies.)
The note inside says, "Immense Gratitude -- for YOU!"
How is that for customer service and appreciation!
About 125 of his past clients still live in the 'pie zone' so all those deliveries keep him hopping for three days leading up to the holiday.
It is a lovely and delicious tradition.
And yes, we've already had a piece!